Privacy Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
Privacy Policy - the basics
Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.
Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.
What to include in the Privacy Policy
Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.
To learn more about this, check out our article “Creating a Privacy Policy”.
SMS TERMS & CONDITIONS:
SMS Communication Terms of Service MUST be included in the privacy policy or as a separate document. If the customer has a Terms and Conditions page, this information should be included there, and not in the privacy policy.
The Terms & Conditions MUST include the following:
SMS Terms & Conditions
1. SMS Consent Communication:
The information 7799003140 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
* If you have consented to receive text messages from Cargo Flow, you may receive messages related to the following * (Conversation ):
* Reminders
* Follow-up messages
* Billing inquiries
* Promotions or offers (connversation ) {If you see the customer selected a conversational use case, do not add this reference to your email thread; instead, make sure the customer adds the matching use cases to this portion of the Terms info}.
Example: "Your shipment is on the way and is expected to arrive as scheduled. We'll notify you upon delivery. Reply HELP for assistance or STOP to opt out. Reply STOP to opt out."
3. Message Frequency:
Message frequency may vary depending on the type of communication. For example,
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your conversation."
4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method:
You may opt in to receive SMS messages from Carfo Flow in the following ways (This is an example. Please include the method used.)
By submitting an online form
6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.Cargoflowllc.com
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions]
Message frequency may vary.